Author: Richard Pinch

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Credit Risk & Lending

FOS Reports Surge in Irresponsible Lending Complaints – What Firms Need to Do on Remediation

The Financial Ombudsman Service (FOS) has reported its highest case volumes in six years. In 2024/25, consumers lodged 305,726 complaints – a 54% increase on the 198,798 recorded in 2023/24, and the highest lev...

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Credit Risk & Lending

Motor Finance Redress: What the 1 August Ruling Means – and What Lenders Should Be Doing Now

On Friday 1 August 2025, the UK Supreme Court issued a landmark judgment on commission arrangements in the motor finance sector. This ruling followed an earlier Court of Appeal decision that raised alarm across...

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