Two years have passed since the FCA’s Consumer Duty came into force in July 2023, setting a new benchmark for customer protection across financial services. The Duty requires firms to deliver good outcomes in f...
Author: Ewen Tweedie
The UK mutual insurance sector plays an important role in the financial economy, contributing not only through employment and investment but also by supporting the health and well-being of society. Despite ...
There are many challenges facing the UK insurance market, however we believe mutuals are uniquely placed to approach these, with businesses built on trust and putting members first. We welcome the Government...
As part of the drive to ensure customers achieve good outcomes, the FCA conducted a review of the implementation of PROD across the General Insurance and Pure Protection market. The FCA strengthened the req...