“Our business is now well positioned to grow from a sounder foundation in no small part as a result of Rockstead’s help.”
Specialist non-bank lender seeking assurances for funders
The challenge
Our client needed to assure its funders that underwriting processes, systems and people were fit for purpose before further funds release. Our appointment by the board and senior management meant they had an independent third line assurance identifying, and addressing any issues.
Our approach
- We undertook comprehensive interviews of the entire senior team
- We reviewed the lending policies
- We created new internal governance and compliance structures
Our delivery
- We undertook GAP analysis to identify, address and deliver improvements
- We identified underwriting risks
- We created and implemented quality assurance structures and processes
- We implemented quarterly reviews for case audits