“As a start-up operation, we were able to keep fixed costs down whilst gaining external reassurance that our risk assessment processes were sound. That helped satisfy our funders and more importantly our staff saw the benefits of having the vastly experienced Rockstead team to train and assist them.”
Non-bank lender required off-site underwriting verification
The challenge
Our client was under-resourced and therefore unable to apply internal checks on underwriting decisions. It was seeking external verifications of decisioning processes.
Our approach
- We reviewed all origination decisions for the initial 6 months of trading
- We conducted comparisons of policy decisions v underwriting policy
- We suggested improvements in training for new staff
Our delivery
- We supplied experienced ‘off-site’ underwriters to supplement client resources
- With secure access to the client’s origination system, we completed the project with no disruption to client office day to day processes
- We provided training processes for new staff